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Estimated Delivery Time

Shipping methods and Delivery times

You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time it takes to receive your order is described below:

 

The total time is the sum of the processing time and the shipping time.

Processing time = the time between when you place an order and when we ship it;

Shipping time = the time between when your order has been shipped and delivered to you;

 

The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.

 

Processing time: 

The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.

 

Shipping time: 

The time for your item(s) to travel from our warehouse to your destination.

 

All items sold at Iglustore are guaranteed to be delivered in 60 days (120 days for Brazil, 90 days for Ecuador, Venezuela, Argentina, 
Bolivia, Peru, South Africa and all orders shipped with European Railway Direct Mail.)And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico).


If you have not received your item(s) beyond this time, you are eligible for a full refund after we have conducted a postal investigation. 

 

Full refunds are not available under the following circumstances:

 

1.Delays caused by the buyer providing incorrect or incomplete delivery information;

2 Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war;

3.Any un-insured order that is lost or stolen;

4.Delays in delivery caused by any other beyond Iglustore control, such as public holidays and Customs issues.


You can select your preferred shipping method at checkout among the ones listed here below:

Shipping from Chinese Warehouse
Airmail and Register AirmailAreaTime

United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom

7-20 business days
Australia, New Zealand, Singapore7-25 business days
Belgium, Finland, Ireland, Norway, Portugal, Sweden, Switzerland7-25 business days
Russia, Denmark, India
10-30 business days
Mexico15-30 business days
Brazil20-50 business days
Other countries7-35 business days
Priority Direct Mail

Austria, Belgium, Denmark, Finland, Hungary, Czech Republic, Greece, Italy, Netherlands, Portugal, Sweden, Poland

6-14 business days

United Kingdom

4-9 business days

United States

7-15 business days

Germany, France

7-12 business days

Australia

7-13 business days

Spain

10-15 business days
EU Priority Line

Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia (Slovak Republic), Slovenia, Spain, Sweden, United Kingdom

7-15 business days
Ocean Shipping

United States

40-50 business days
Brazil Direct MailBrazil15-25 business days
Southeast Asia Direct MailVietnam, Philippines, Sri Lanka2-9 business days
SEA Direct MailSingapore,Thailand,Malaysia,Indonesia3-7 business days
South Africa  Direct MailSouth Africa7-15 business days
Turkey Direct MailTurkey 7-15 business days
Japan Direct MailJapan3-9 business days
India Direct MailIndia8-16 business days
Mexico Direct MailMexico6-15 business days
South Korea Direct MailKorea9-16 business days
Canada Direct MailCanada5-15 business days
Russia Direct MailRussian Federation15-22 business days
Ukraine Direct MailUkraine12-18 business days
Middle East Direct MailUnited Arab Emirates, Bahrain, Oman, Saudi Arabia, Kuwait, Qatar5-11 business days
Electric Vehicle Direct Mail

Czech Republic, Hungary, Poland,Netherlands, Belgium, France,Denmark, Sweden, Germany, United States, United Kingdom, Italy, Portugal, Lithuania, Bulgaria, Spain, Austria, Croatia, Canada

12-19 business days
European Railway Direct Mail
(15-25 days online)

Austria, CzechRepublic,Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia (Slovak Republic), Slovenia, Spain, United Kingdom

40-50 business days
EMS Express Mail ServiceBrazil25-50 business days
Other countries7-15 business days
Expedited ShippingOther countries5-8 business days

 * Expedited Shipping Service and EMS Express Mail Service shipping methods can not deliver to P.O Box addresses.

 

Note: The shipping times mentioned above refer to the estimated times of business days that the shipment will take after an order has been shipped. Business days do not include Saturday/Sunday and any public holidays. These estimates are based on normal circumstances and are not a guarantee of delivery times. We are not responsible for the failures or delays in delivery resulting from any force majeure event, such as natural disaster, bad weather, war, and any other event beyond our direct control, such as public holidays and customs issues.

 

Shipping From  EU, USA and AU Local Warehouses
EU WarehouseUK3-6 business days
Other EU countries7-10 business days
USA WarehouseUSA3-6 business days 
Other American countries7-10 business days
AU WarehouseAustralia5-8 Business days

 

Shipping From French Warehouse
German Post AirmailGermany, Ireland, United Kingdom, Austria, Iceland, Switzerland, Belgium, Italy, Sweden, Denmark, Luxembourg, France, Spain, Norway, Finland, Netherlands, Greece, Portugal3-8 Business Days
DPD Direct Mail

France, Austria, Belgium, Bulgaria, Croatia, CzechRepublic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, UnitedKingdom

 5-8 Business Days

 

Shipping from your local warehouse is significantly faster. Some charges may apply.


The shipping fees of DHL Express and FedEx Ground may vary according to the delivery area and ZIP code, and thus slight mismatch may arise between the charges shown on the product page and on the shopping cart.

The estimated delivery time may also vary according to your location and the origin of your order. If you require any further information or assistance, please do not hesitate to