This Privacy Statement explains how Iglustore
LIMITED ("Iglustore", "the Company", "we"
"us" or "our") collects, uses, and discloses your personal
information in connection with its operation of Iglustore ecommerce platform.
What information do we collect?
Personal information is information that can be
used to directly or indirectly identify you. Personal information also includes
anonymous information that is linked to information that can be used to
directly or indirectly identify you. Personal information does not include
information that has been irreversibly anonymized or aggregated so that it can
no longer enable us, whether in combination with other information or
otherwise, to identify you.
We will only collect and use personal information
which is necessary to comply with our legal obligations and to assist us to
administer our business and provide you with the services you request.
We collect information from you when you register
on our site, place an order, subscribe to our newsletter or respond to a
When ordering or registering on our site, as
appropriate, you may be asked to enter the following information: your name,
e-mail address, mailing address and phone number. You may, however, also visit
our site anonymously.
To what extent we use your information for?
We use the information you provide to us for the
specific purposes for which you provide the information, as stated at the time
of collection, and as otherwise permitted by law. The information we collect
from you may be used in the following ways:
To personalize your experience
(your information helps us to better respond to
your individual needs)
To improve our website and your shopping
(we continually strive to improve our website offerings
based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively
respond to your customer service requests and support needs)
To process transactions including executing your
payments and delivering the purchased products or services requested.
To administer a contest, special promotion,
survey, activity or other site feature.
To send periodic emails
The email address you provide for order
processing, may be used to send you important information and updates
pertaining to your order, in addition to receiving occasional company news,
updates, related product or service information etc.
Legal Basis for the Processing of Personal
If you are located in the European Economic Area
(“EEA”), our processing of your personal information will be based on the
following: To the extent that we obtain your consent for the processing of your
personal information such processing will be justified pursuant to Article 6(1)
lit. (a) of the General Data Protection Regulation (EU) 2016/679
("GDPR"). If the processing of your personal information is necessary
for the performance of a contract between you and us or for taking
pre-contractual steps upon your request, such processing will be based on GDPR
Article 6(1) lit. (b). Where the processing is necessary for us to comply with
a legal obligation, we will process your personal information on basis of GDPR
Article 6(1) lit. (c), and where the processing is necessary for the purposes
of our legitimate interests, such processing will be made in accordance with
GDPR Article 6(1) lit. (f).
Please note that where you have given your
consent to the processing of your personal information you may withdraw your
consent, for example by sending an e-mail to firstname.lastname@example.org at any time
which withdrawal will not affect the lawfulness of any processing previously
made on basis of your consent.
We take reasonable steps to ensure that your
personal information is accurate, complete, and up to date. You have the right
to access, correct, or delete the personal information that we collect. You are
also entitled to restrict or object, at any time, to the further processing of
your personal information. You have the right to receive your personal
information in a structured and standard format and, where technically
feasible, the right to have your personal information transmitted directly to a
third party. You may fill a complaint with the competent data protection
authority regarding the processing of your personal information.
To protect the privacy and the security of your
personal information, we may request information from you to enable us to
confirm your identity and right to access such information, as well as to
search for and provide you with the personal information we maintain. There are
instances where applicable laws or regulatory requirements allow or require us
to refuse to provide or delete some or all of the personal information that we
You may send us an e-mail to
email@example.com to exercise your rights. We will respond to your request
in a reasonable timeframe. We will take all reasonable steps to ensure that
your personal data is correct and up to date.
How do we protect your information?
You are responsible for your own username and
password safety and security on Iglustore. We recommend choosing a strong
password and changing it frequently. Please do not use the same login details
(email and password) across multiple websites.
That said, we do implement a variety of security
measures including offering the use of a secure server. All supplied
sensitive/credit information is transmitted via Secure Socket Layer (SSL)
technology and then encrypted into our Payment gateway providers database only
to be accessible by those authorized with special access rights to such
systems, and are required to keep the information confidential. After a
transaction, your private information (credit cards, social security numbers,
financials etc.) will not be stored on our servers.
Our servers and website are security scanned and
fully verified externally by McAfee Secure from Symantec on a daily basis to
protect you online.
Yes. Cookies are small files that a site or its
service provider transfers to your computer's hard drive through your Web
browser (if you have allowed it via your settings). This enables the sites or
service providers systems to recognize your browser and capture and remember
the items in your shopping cart, understand and save your preferences for
future visits and compile aggregate data about site traffic and site
interaction so that we can offer better site experiences and tools for you in
We may contract with third-party service
providers to assist us in better understanding our site visitors. These service
providers are however not permitted to use the information collected on our
behalf except to help us directly conduct and improve our business. We use, for
example, Google Analytics, a web analytics service provided by Google, Inc.
(“Google”) to help us better understand how users engage with our website.
our website. This information is used to compile reports and create services to
help us improve our website and the services associated with it. The reports
disclose website trends without identifying individual visitors. The
information generated by the Google cookie about your use of our website
(including your IP address) may be transmitted to and stored by Google on
servers in the United States. Google may also transfer this information to third
parties where required to do so by law, or where such third parties process the
information on Google's behalf. Google will not associate your IP address with
any other data held by Google.
On some pages of our website, third parties that
provide applications through our website may set their own cookies in order to
provide services, track the success of their applications or customize
applications for you. For example, when you share content using a social media
sharing button such as Facebook or Twitter, Youtube, Google+, Instagram, the
social network that has created the button will record that you have done this.
Because of how cookies work, we cannot access these cookies nor can the third
parties access the data in cookies used by us.
If you prefer, you can choose to have your
computer warn you each time a cookie is being sent, or you can choose to turn
off all cookies via your browser settings. Like most websites, if you turn your
cookies off, some of our services may not function properly. However, you can
still place orders by contacting Customer Service at firstname.lastname@example.org
Do we disclose any information to outside
We do not sell, trade, or otherwise transfer to
outside parties your personal information. This does not include trusted third
parties who assist us in operating our website, conducting our business,
executing payments, delivering purchased products or services, sending you
information or updates or otherwise servicing you, so long as those parties
agree to keep this information confidential. We may also release your
information when we believe release is appropriate to comply with the law,
enforce our site policies, or protect ours or others rights, property, or
safety. However, non-personally identifiable visitor information may be
provided to other parties for marketing, advertising, or other uses.
How long do we retain your information?
We will retain your personal information for as
unless a longer retention period is required or permitted by tax, accounting or
other applicable laws.
Third party links
Occasionally, at our discretion, we may include
or offer third party products or services on our website. These third party
sites have separate and independent privacy policies. We therefore have no
responsibility or liability for the content and activities of these linked
sites. Nonetheless, we seek to protect the integrity of our site and welcome
any feedback about these sites.
Terms and Conditions
Please also visit our Terms and Conditions
section establishing the use, disclaimers, and limitations of liability
governing the use of our website at Terms and Conditions.
modification date below.
If you would like to exercise one of your rights
as set out above, or if you have a question or a complaint about this policy,
the way your personal information is processed, please contact us via e-mail: